Hello All,
I need some help with a voided cash receipt.
The cash receipt was recorded under sales>>cash receipts. Then I voided it under sales>>posted transaction. As soon as I voided the transaction, a receivable management summary was printed, showing "Dr. Accounts receivable XXX Cr. Cash XXX", which looks perfectly fine.
However, when I looked in to the General Ledger of cash account, the credit amount did not exist on the G/L. But the Accounts receivable sub-ledger of that customer shows the A/R as outstanding now.
Can any one tell me what is wrong with the general ledger of cash account. How can I fix it?
Thank you.
