Hi,
I am running into an issue with a company in Dynamics GP 2013 that sends out RM statements as text files instead of PDF. The test company running on the same machine will send out PDF statements fine.
They are not using the template function, statements are set up to send out the standard RM way through the Options button in the Customer card rather than using the email button.
Has anyone run into anything like this before? Is there any setting which tells GP to use a text file when sending out RM statements? I have checked the security settings and the user has the same settings in the live and the test company, but the behavior is still different.
Your thoughts are appreciated.
Thanks!
Jameson
