Normal diagnostics....
1, Can this same user login on another workstation and run the report? If yes, it is a problem with the workstation. If the problem follows the user, it is a problem with the login
2. Can SA run the report on the workstation? Logged into GP as SA.
3. If the problem is with the workstation, how much RAM memory is installed/free on the workstation? How much Disk space is FREE on the C: drive of the workstation?
4. Can the user print the report to screen? If so, it is possibly the print drivers,