When it comes to "Approval Workflow process" regarding the configuration of the key entities in Dynamics GP (Customer, Vendor, Account, Checkbook, Asset and Item), you have absolutely a variety of options to consider.
In one of the companies I have worked with, I have enhanced the use of the following Microsoft Products to "automate" the configuration of new cards, and ensure that the required data are filled out as required. Those MS products are;
- InfoPath (Form Management)
- SharePoint (Document Library)
- SharePoint Designer (Workflow Management)
The process would go as follows;
- A user opens the SharePoint library in order to submit a new form (Card)
- Once submitted to the document library, the SP Designer will prompt the Workflow to start and collect the required approvals.
- e-mail notifications are activated in order to notify the associated parties of the "Card Status"
- Once completed, an e-mail notification will be sent to the Dynamics GP administrator in order to open a new card on GP as filled out in the form.
The outcome was absolutely simple, efficient and effective solution to manage the configuration of new cards before being initiated on Dynamics GP.
Although, as you can see the solution above is specifically directed to "automate" the "Approvals Process". You could simply add further step to automate the Configuration on Dynamics GP itself, so that once a completed form is submitted, "integration" layer will manage to open the new customer automatically on GP through eConnect.