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Forum Post: RE: Emailing GP Word Template sends different template than printing

Sorry it has taken me so long to reply. I had another GP project I had to move forward on. It went much smoother than this thankfully.

The report was actually already a modified report. I believe a rep had someone create these modified reports for us awhile back. It turned out the problem on the standard report was all my fault. In a hurry I made the changes to the top header and not the bottom one. So that is fixed now.

However, I'm back to previous problem of the Blank Invoice Word Template not printing as it should.  The template is stored on the server with the GP database and I'm trying to print using SA log in and still having the same issues. When I open the Word template to modify it, it is set up correctly, when I print it the page header area looks like it did before I modified it but the report header area is showing changes so I'm pretty sure I'm using the right report for this. I have tried using the same fields from the report header AND page header area without any luck. I have feeling this is just another **facepalm** mistake of mine but it's driving me crazy! By the way, thanks everyone for your help.

I just realized that since the original Modified Blank Invoice standard template had those issues that maybe I should delete and recreate the a new Word template based off the newly revised standard template. I will give it a shot since it doesn't take long to do the Word templates.


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