Forum Post: RE: Error: There was a problem ascertaining product version information. Microsoft Dynamics GP Utilities will now exit. Check DUinstall.log for more information

Richard,

Thank you so very much!  I was finally able to find the links on Customer Source to previous releases and found the Hotfix that upgraded the new client to the existing version.  I successfully applied the hotfix, ran GP which prompted to run GP Utilities and then launched GP.