We had some issues with payments and credits linking to the wrong invoices in AR due to duplicate invoice number issues. We've resolved that issue and the documents are no longer linked improperly. Ran the Reconcile Outstanding Document Amounts and the USD (functioning) balances were corrected but the CDN (originating) balances were not. There are over 400 records that have incorrect CDN current transaction amounts. We have also run check links and rerun the reconcile. Nothing has changed those balances.
The help in GPD indicated that the reconcile was supposed to update the multicurrency tables as well, so I don't understand why it did not do this. Any ideas on how to get the CDN balances corrected?
Sample invoice 123177 - nothing is applied to this invoice.
Original functional amount $296.73 - current functional amount $296.73 USD.
Original originating amount $305.72 - current originating amount ($51,673.06) CDN.
Sample Invoice - in functional currency
Sample Invoice in Originating Currency:
Sample invoice detail in originating currency
Sample Invoice Apply Detail
Thank you for your help!