I experienced an application hang after I hit “post” for a a POP return batch. The batch only contained one transaction – RCT-1400827 for one line item for a non-inventory item.
As soon as I logged back in, I received a pop-up message saying (to paraphrase from memory) that a purchasing batch that was hung up was now available to be posted or edited. Sure enough, the batch was available, and I posted it. However, the report showed the error message below. I checked the table and found the POP Receipt Number with all fields intact. I then checked the GL and found that the same receipt appears twice with two different JE numbers – 125974 and 126000 – which is why I assume I go the table-write error as the receipt already existed in table. One of these journal entries needs to be removed, presumably the later one. How should I proceed?
