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Forum Post: RE: I cannot run GP utilities

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This suggests that either (a) you have applied an update to GP and have not yet applied it to the new workstation, or (b) you installed or failed to install features on the new workstation that exist on other workstations.

Now that you have installed on the workstation, even though it is failing, you can do the following (this cannot be done if the install process was NOT run on the target workstation first!):

1.   Rename the GP folder on the target workstation (the one that is failing)  Change if from GP2010 to GP2010_bad, for example.

2.  Go to a workstation that is working correctly.  Make sure you have the same OS (32 bit vs 64 bit) and the same folder layout or you will need to edit the Dynamics.SET for the target machine.

3.  Copy the GP directory and all sub-folders to a common place on the server or to an external drive.

4.  Go back to the target workstation and copy the GP folder just saved to the proper place (with the correct folder names) on the target machine.

5.  Run Utilities.  This generally fixes such problems.  If the problem is not fixed or you need to go back to your original install for any reason, you have the renamed folder.


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