You crunched out the budget for a new customer, penciled in deadlines, and met with the team, so what could go wrong? Apparently a lot when it comes to managing a supply chain. Changes in customer demand, technical mistakes or human errors, and other disruptions can lead to bigger problems – like not delivering your customer’s products on schedule or within budget. Implementing an enterprise resource planning (ERP) software solution, such as Microsoft Dynamics® GP can give you greater control over common mishaps, strengthening your supply chain, so that your customer plans can be fulfilled, successfully.
Customer demand has a big impact on managing a strong supply chain. The customer wants what they want, when they want it, and their desires often correspond to changes in the marketplace, economy, and product popularity. We’ve all had a customer place an order, revise the order, or make changes to the specification, sending procurement back and forth from the warehouse checking inventory and calling suppliers to send more or halt shipment of inventory. These disruptions wreak havoc with productivity levels as well as profit margins. Your team can collaborate more effectively, as well as respond faster to these changes, with Microsoft Dynamics GP. This powerful business management software can provide the insight and control to weather changes in customer demand without getting stuck with obsolete inventory or miss out on an opportunity to meet a customer’s need.
You can access and monitor real-time inventory data with Microsoft Dynamics GP. Check on inventory while it is in shipment, stored in the warehouse, or on the manufacturing floor. When a customer has a change order, as they occasionally will, you can see if you have the materials in house or find the supplier that can deliver it quickly and easily. Watching what is coming and going from the warehouse and coordinating that data with customer historical and active sales, will give you a better indication of trends in customer buying habits and marketplace trends. In addition, the business intelligence features built in Microsoft Dynamics GP will make forecasting inventory and anticipating customer demand changes more efficient.
You can manage customer changes much more efficiently with the type of insight and control that Microsoft Dynamics GP can offer right out-of-the-box. Contact OmniVue for more information about using Microsoft Dynamics GP to manage ever-changing customer demands and leveraging this flexibility and agility to your competitive advantage.
By OmniVue, a Microsoft Dynamics GP and NAV Partner out of Georgia (http://www.omnivue.net/)
Planning without Execution Does NO Good is a post from: Distribution Software Blog
