Forum Post: RE: Hi, we are facing a login error on one of our user ID due to a store procedure on sm cleanupfiles before login returned the following result: DBMS:0 Microsoft Dynamic GP 20505$ How can we resolve this issue and clear this userID

Hi Kim,

You need to launch SQL server management studio in order to access the tables directly outside of the user interface.

Once your get Management Studio open, have everyone log out of dynamics, BACKUP YOUR DATABASE, and

1. delete any records that exist in the SY00800, sy00801 tables of your system database (what used to be called the DYNAMICS database.

2.  delete any records in the ACTIVITY table of the system database

To delete all of the records, execute a script similar to the following:

truncate dynamics..SY00800

truncate dynamics..SY00801

Then try your process again.

kind regards,

Leslie